KYP.ai – Enterprise SaaS company specializing in process intelligence.
Challenge
KYP.ai already ran partnerships in-house: plenty of partners and strong engagement, led by customer success and excellent at presentations, documentation, and process. What the program lacked was a sales orientation. There was no co-selling, no partner-sourced lead generation, no go-to-market motion, and incentives that did not fit the partner profile. The setup was fragmented across multiple contracts, with unclear incentives and no standardized tiers, and the internal team lacked clarity on roles and responsibilities for partner management. Rather than replace what worked, we restructured the customer-success-led program into a sales-oriented one.
Solution
- Clarified internal roles & responsibilities
- Streamlined contracts into a tiered partner program with clear incentives and discounts
- Launched partner acquisition campaigns targeting boutique innovation partners and larger enterprise players
- Established partner enablement and advocacy programs
- Organized their first global partner event with partners from 4 continents
Results
- Partner base doubled in 6 months
- 3× partner revenue in 90 days
- Stronger mix of boutique innovation partners and large enterprise partners
- First global partner event hosted successfully
- Accelerated deal velocity with streamlined partner sales processes
"Thanks to Cinna Mon Consulting, we were able to kick off our partner program very quickly and put structure in place. Within six months, our number of partners doubled, and our ecosystem now generates far more partner-sourced pipeline. We also hosted our first global partner event, bringing partners from four continents into one room — a milestone we couldn't have achieved without this guidance."